Every day help for our customers

Find here answers to the most frequently asked questions about our services.

If you need more help

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  • +1(628) 500-2641
  • support@our247tv.com
  • We accept, PayPal, Paystack, Pesapal, Stripe, Mpesa, Airtel Money, Credit Card/Debit Card (Visa, MasterCard, Discover, and American Express)
  • Open Plan & Prices page to see plans and prices.
  • Select your service and you can pay via PayPal, PesaPal, PayStack, Visa, Mastercard and Stripe.
  • We will deliver your order between 5 mins to 2 Hours manually.
  • We will send an email to the address you provided during the subscription process. The email will contain the necessary details for accessing our IPTV service. (Ensure that you provide us with the accurate email address). We can also share same details via WhatsApp to the number provided.
  • You can request a free 2-hour test first to check quality and playlist. (click here)
  • Each user only receives a test line once. If you like the service you can subscribe.

You may install your account on multiple devices, but keep in mind that it works on 1 device at a time.

However, if you require a multi-device subscription, get in touch and we shall offer you a discount to have the service working on 2 or more devices simultaneously at the same time.

Yes, No matter in which country you reside, you can subscribe and use our service.

Yes, You can ask to extend service for at least 1 month.

For example, if 2 months of your subscription is left. You can purchase a 1-year line and ask support to extend your current line from 2 months to 14 months.

You will receive a m3u link, as well as an Xtream API that includes your Username, Password, and Portal URL.

You will need to download an IP TV streaming app like IPTV Smarters pro, IPTV Smarters Lite, mong others in order to use the service.

Yes you can join Our247TV reseller program and earn money. Click here to get plans and more information.

The answer is yes. This is because you have access to all sorts of apps from the android google playstore. It makes yours TV interactive. You can use apps like gmail, firefox, skype, and others right off your TV.

  • Yes. You can click on each channel you preview and add to favorites. This favourites list is always at the top allowing you to easily access the most watched channels.

Sometimes you may experience buffering due to low internet speed, high internet traffic . If you experience buffering press “pause” for 10-15 seconds and resume, most of the time that will eliminate the need to buffer.

  • Our terms and conditions define the refund policies. We strive to provide the best service. We offer FREE TEST service for you to test before subscribing.
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